1. Privacy Statement:
The administrator of WWW.CMAILMARKETING.COM ("CMAIL"),
Catylist Consulting Inc. (CCI) is committed to protecting the privacy and
discloses the types of information collected, how that information is used to
grant access to various portions of CMAIL, and the restrictions on the
are effective upon posting to CMAIL.
2. Types of Information Collected:
To ensure that only authorized persons have access to user supplied information on
CMAIL, information is collected, and its access is limited, including:
2.1. Registration. In order to use CMAIL, a user must
first complete the registration process be issued a complimentary account by
CCI. During registration each user is required to give contact information
(such as name and email address). We use this information to contact the user
about services on our site for which the user has expressed interest. In order
to access the more advanced features of CMAIL, and to include and later edit
their information on property listings and email marketing, a user must be a
member. We require a member to have a unique username (email address) and
password to restrict access to confidential information and rights to revise
or update information that member previously posted.
2.2. Marketing Material. Information on property
listings may be posted to CMAIL by a member who has previously received the
property owner's consent.
2.3. Orders. A user purchasing access to CMAIL, or
other goods or services from CMAIL, will be required to provide contact
information (including name, billing address, shipping address, email address)
and financial information (including the card owner's name, billing address,
credit card number, and expiration date). This information is not made
available to any one other than the user's bank and CMAIL billing staff.
2.4. Information. Users requesting information from
or through any other source not owned or controlled by CCI, which are
accessed or referenced directly or indirectly through CMAIL, may knowingly or
unknowingly provide information to the sponsors of those sites. The disclosure
of that information will be subject to the privacy policies of those other
CMAIL or CCI.
2.5. Legal Disclaimer. Though we make every effort to
preserve user privacy, we may need to disclose personal information when
required by law when we have a good-faith belief that such action is necessary
to comply with a current judicial proceeding, a court order, or legal process.
2.6. Aggregate Information (non-personally
identifiable). We may share aggregated demographic information with our
affiliates and/or advertisers not linked to any personally identifiable
- 2.7. Third Party Advertisers. CMAIL may share usage
information about users with reputable third parties for the purpose of
targeting our internet banner advertisements on this site and other sites. For
them to recognize a user's cookie when a user visits their site. The
information they collect and share through this technology is not subject to
for choices about not having this anonymous information used please refer to
3. Who Has Access to Information:
3.1. User Consent. To access portions of CMAIL, a
user is required to give certain information to ensure that user is authorized
to access the information requested. The confidential portion of that
information is accessible only by that user and the support staff who
administer CMAIL, who are bound by CCI's confidentiality agreements and
3.2. User Request. To fulfill a user's request for
information, that user may consent, actively or passively, to have certain
information sent to CMAIL, an affiliate, or a third party vendor to allow an
appropriate response with the information the user requested.
3.3. Suppliers to CMAIL. To provide users requested
information, features, content, and/or analysis certain information about and
concerning a user may be supplied to a third party. Users who do not wish to
have those features can restrict access to their information by following one
or more of the procedures described below.
3.4. Third Party Intermediaries. We use a credit card
processing company to bill users for goods and services. This company does not
retain, share, store or use personally identifiable information for any
- 3.5. Affiliates. Users and members may also belong to
other organizations which are affiliated with CMAIL, with which we may share
information on membership and use in order to grant a user or member access to
certain portions of CMAIL. In addition CMAIL may have contractual and other
relationships with organizations in order to improve the features of, and
information within, CMAIL. These third parties are not allowed to use
personally identifiable information except for the purpose of providing those
- 3.6. Business Transitions. In the event CMAIL goes
through a business transition, such as a merger, being acquired by another
company, or selling a portion of its assets, user's personal information will,
in most instances, be part of the assets transferred. If as a result of the
business transition, the users' personally identifiable information will be
used in a manner different from that stated at the time of collection they
will be given choice consistent with our notification of changes section.
3.7. Supplementation of Information. In order for
CMAIL to properly fulfill its obligation to users it is necessary for us to
supplement the information we receive with information from third party
- 3.7.1. Credit Check. For example, to determine if
users qualify for an extension of credit, we may use their name and social
security number to request a credit report. Once we determine a user's
credit-worthiness, this document is not shared with others.
- 3.7.2. ID Address Verification. We may use third
party software and/or vendors to verify a user's identity or address to
preclude spam or other inappropriate communication with other users.
- 3.7.3. Purchasing History. In order for CMAIL to
enhance its ability to tailor the site to a user's preference, we may combine
information about the purchasing habits of users with similar information from
our affiliates to create a personalized user profile.
- 3.7.4. Enhancement of Marketing Profile. We may
acquire third party marketing data and add it to our existing user database to
better target our advertising and provide pertinent offers we think our users
would be interested in. We use this information to enhance or overlay the
"profile" of individual users. This aggregate marketing data is therefore
tied to the users' personally identifiable information.
- 3.8. Correcting Updating Deleting Deactivating
Personal Information. If a user's personally identifiable information changes
(such as zip code, phone, email or postal address), or if a user no longer
desires our service, we provide a way to correct, update or delete/deactivate
users' personally identifiable information by contacting us using the means
4. Means of Collecting Information:
In order to provide users optimal
access and features, CMAIL collects information in several ways, including:
4.1. Orders. We request information from a user
ordering goods or services. A user must provide contact information (such as
name, email, and billing address) and financial information (such as credit
card number, expiration date). This information is used for billing purposes
and to fill customer's orders. If we have trouble processing an order, the
information is used to contact the user.
4.2. Use of Information. Users and members who post
information to, and use information from, CMAIL are each given a profile which
tracks and records usage. This enables CMAIL to verify that only appropriately
authorized members post and edit property information. Profiles also allow the
tracking of usage to assist in assuring users that the information on CMAIL is
accurate and up to date.
4.3. Profile. We store information that we collect
through cookies, log files, clear gifs, and/or third parties to create a
profile of our users and members. A profile is stored information that we keep
on each individual user and member that details their viewing and usage
preferences. Consequently, collected information is tied to the users
personally identifiable information to provide offers and improve the content
of the site for the user. This profile is used to tailor a user's visit to
CMAIL, and to direct pertinent marketing promotions to them. Your profile is
shared in aggregate form only.
4.4. Cookies. A cookie is a piece of data stored on
the user's computer tied to information about the user. We use both session ID
cookies and persistent cookies. For the session ID cookie, once users close
the browser, the cookie simply terminates. A persistent cookie is a small text
file stored on the user's hard drive for an extended period of time.
Persistent cookies can be removed by following Internet browser help file
directions but may cause portions of CMAIL to no longer be available to that
user. By using a cookie with our site, users would not have to log in a
password more than once, thereby saving time while on our site. If users
reject the cookie, they may still use our site. The only drawback to this is
that the user will be limited in some areas of our site. For example, the user
may not be able to become a member entitled to post or edit that member's
previously entered property information. Persistent cookies enable us to track
and target the interests of our users to enhance the experience on our site.
4.5. Third Party Advertising. The ads appearing on
this web site are delivered to users by various advertising affiliates.
Information about users' visit to this site, such as number of times they have
viewed an ad (but not user name, address, or other personal information), may
be used to serve ads to users on this site.
4.6. Log Files. Like most standard web site servers
we use log files. This includes internet protocol (IP) addresses, browser
type, internet service provider (ISP), referring/exit pages, platform type,
date/time stamp, and number of clicks to analyze trends, administer the site,
track user's movement in the aggregate, and gather broad demographic
information for aggregate use. IP addresses are tied to personally
identifiable information to enable our Web-based service. We may use a
tracking utility that uses log files to analyze user movement. This privacy
of cookies by any advertisers or other affiliates.
4.7. Clear Gifs, Web Beacons, Web Bugs. We employ a
software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help
us better manage content on our site by informing us what content is
effective. Clear gifs are tiny graphics with a unique identifier, similar in
function to cookies, and are used to track the online movements of internet
users. The main difference between the two is that clear gifs are invisible on
the page and are much smaller, about the size of the period at the end of this
sentence and may be tied to users' personally identifiable information.
Clear Gifs can "work with" existing cookies on a computer if they are
both from the same web site or advertising company. That means, for example,
that if a person visited "www.companyX.com", which uses an advertising company's
clear gif, this web site and/or the advertising company could match the clear
gifs identifier and the advertising company's cookie ID number, to show the past
online behavior for that computer. This collected information could then be
given to the advertising company. In addition, we use clear gifs in our
HTML-based emails to let us know which emails have been opened by the
recipients. This allows us to gauge the effectiveness of certain communications
and the effectiveness of our marketing campaigns. If users would like to opt-out
of these emails, please see the Opt-out section.
5. Communications from CMAIL:
5.1. Membership Confirmation. We send all new members
a welcoming email to verify password and username.
5.2. Special Offers and Updates. Established members
will occasionally receive information on products, services, special deals,
and an electronic newsletter.
5.3. Electronic Newsletter. If a user wishes to
subscribe to our newsletter, we ask for contact information such as name and
email address. Out of respect for our users privacy we provide a way to
opt-out of these communications. Please see the Opt-out section.
5.4. Service Announcements. On rare occasions it is
necessary to send out a strictly service related announcement. For instance,
if our service is temporarily suspended for maintenance we might send users an
email. Generally, users may not opt-out of these communications, though they
can deactivate their account. However, these communications are not
promotional in nature.
5.5. Customer Service. We communicate with users on a
regular basis to provide requested services and in regards to issues relating
to their account we reply via email or phone, in accordance with the users
6. User Elections to Further Restrict Use of Personal Information:
6.1. Choice/Opt-out. Our users are given the
opportunity to "opt-out" of CMAIL, or delete their account entirely.
Additionally, users may "opt out" of having their information used for
purposes not directly related to our site at the point where we ask for
information. Users who no longer wish to receive our newsletter and
promotional communications may opt-out of receiving these communications by
replying to unsubscribe in the subject line in the email or email us.
6.2. Links. This web site contains links to other
sites. Please be aware that we are not responsible for the privacy practices
of such other sites. We encourage our users to be aware when they leave our
site and to read the privacy statements of each and every web site they visit
which may collect personally identifiable information. This privacy statement
apply to other web sites a user may access by or through CMAIL.
6.3. Surveys. From time-to-time our site may request
information from users via surveys. Participation in these surveys is
completely voluntary and the user therefore has a choice whether or not to
disclose requested information. The requested information typically includes
contact information (such as name and shipping address), and demographic
information (such as zip code). Contact information may be used and/or shared
with the survey sponsors. Survey information may be used for purposes of
monitoring or improving the use and satisfaction of this site. Though we may
use an intermediary to conduct these surveys, they may not use users'
personally identifiable information for any secondary purposes.
6.4. Referrals. If a user elects to use our referral
service for informing a friend about our site, we ask them for the friend's
name and email address. CMAIL will automatically send the friend a one-time
email inviting them to visit the site. CMAIL stores this information for the
sole purpose of sending this one-time email and tracking the success of our
referral program. The friend may contact CMAIL to request the removal of this
information from our database.
CMAIL takes every precaution to protect our users' and members' information. When users submit
sensitive information via the web site, their information is protected both
online and off-line. When our registration/order form asks users to enter
sensitive information (such as credit card number and/or social security
number), that information is encrypted and is protected with the best encryption
software in the industry - SSL. While on a secure page, such as our order form,
the lock icon on the bottom of Web browsers such as Mozilla and Microsoft
Internet Explorer becomes locked, as opposed to un-locked, or open, when users
are just "surfing". While we use SSL encryption to protect sensitive information
online, we also do everything in our power to protect user-information off-line.
All of our users' information, not just the sensitive information mentioned
above, is restricted in our offices. Only employees who need the information to
perform a specific job (for example, our billing clerk or a customer service
representative) are granted access to personally identifiable information. Our
employees must use password-protected screen-savers when they leave their desk.
When they return, they must re-enter their password to re-gain access to user
information. Furthermore, ALL employees are kept up-to-date on our security and
privacy practices. Any time new policies are added, our employees are notified
and/or reminded about the importance we place on privacy, and what they can do
to ensure our users' information is protected. Finally, the servers that store
personally identifiable information are in a secure environment, in a locked
8. Children's Guidelines:
We at CCI are concerned about protecting children's
privacy and follow these guidelines:
CMAIL does not:
8.1. Direct its content or features to children.
8.2. Collect online contact information targeted to
children without prior parental consent or parental notification, which will
include an opportunity for the parent to prevent use of the information and
participation in the activity. Without prior parental consent, online
information targeted to children will only be used to respond directly to the
child's request and will not be used for other purposes without prior parental
8.3. Collect personally identifiable offline contact
information which CCI is aware is from a child without prior parental
- 8.4. Distribute to third parties any personally
identifiable information which CCI is aware is from a child without prior
8.5. Give the ability to publicly post or otherwise
distribute personally identifiable contact information which CCI is aware is
from a child without prior parental consent.
8.6. Entice a child to this web site by the prospect
of a special game, prize or other activity.
9. Changes to This Policy:
privacy statement, the homepage, and other places we deem appropriate so our
users are always aware of what information we collect, how we use it, and under
what circumstances, if any, we disclose it. We will use information in
If, however, we are going to use users' personally identifiable information in
have a choice as to whether or not we use their information in this different
manner. However, if users have opted out of all communication with the site, or
deleted/deactivated their account, then they will not be contacted, nor will
their personal information be used in this new manner. In addition, if we make
any material changes in our privacy practices that effect user information
already stored in our database, we will post a notice on CMAIL notifying users
of the change. In some cases where we post a notice we may also email users, who
have opted to receive communications from us, notifying them of the changes in
our privacy practices.
10. Contact Information:
Catylist Real Estate Software
2360 E Stadium Blvd, Suite 16
Ann Arbor, MI 48104